Your kitchen tablet
Pause online orders during a rush
Slammed? Pause incoming online orders for a bit, then turn them back on.
2 min read·Last reviewed
When the kitchen is buried, you can pause online orders so new ones stop coming in until you catch up. Guests see that you are temporarily not accepting orders, and you turn it back on when you are ready.
Steps
- 1
Pause from the tablet
Pause online ordering from the tablet in one tap. New online orders stop while you clear the backlog.
- 2
Catch up
Work through the orders you already have without new ones piling on top.
- 3
Turn orders back on
When you are ready, resume ordering. Your storefront starts accepting orders again right away.
Common questions
- What do guests see while I am paused?
- Your storefront shows that you are temporarily not taking online orders, so guests know to check back rather than placing an order you cannot fill.